My order has arrived damaged
Apologies if your order has arrived damaged. We are happy to replace any products that arrive in poor condition.
We aim to replace all damaged products however, in some cases where an item is limited edition, we may not have the stock to do so. In these instances, a full refund will be issued.
If you feel your order has been inadequately packaged, please let us know in your message and supply photographs where relevant.
Can I pay for my order by cheque?
Please note that we are temporarily unable to accept cheque payments as we do not have staff in the office to receive them. If you have sent us a cheque please contact us immediately via email (firstname.lastname@example.org) with 'Cheque Payment' as the subject.
If you prefer not to pay online, you can pay instead by sending us a cheque along with your name, delivery address, list of items to purchase and email address.
Cheques should be made out to 'Rebellion Publishing' and sent to:
Once a cheque has been received, we will then send an email to confirm payment has been taken.
Please note that we cannot take payment over the telephone.