General

A Rebellion ID is a single account you can use across all Rebellion sites and the 2000 AD app.

You can sign in with your Rebellion ID on:

• Rebellion Shop (shop.rebellion.com)
• 2000 AD Shop (shop.2000ad.com)
• Treasury of British Comics Shop (shop.treasuryofbritishcomics.com)
• The 2000 AD app (2000ad.com/get-the-app)

Why do I need a Rebellion ID?

Your Rebellion ID gives you access to all your digital products in one library, including comics, eBooks, and more. This means:

• All your digital purchases from any Rebellion shop are saved in one place
• Read your comics and eBooks on your phone or tablet with the 2000 AD app
• Access your order history and download products again if you change devices

If you are a 2000 AD or Judge Dredd Megazine subscriber, your Rebellion ID also gives you access to view and manage your subscription.

Note: Steam keys are sent via email and are not stored in your Rebellion ID library.

How do I create a Rebellion ID?

Create a Rebellion ID during checkout, or at any time by visiting any Rebellion shop and choosing the 'create' option from the account / sign in page.

What if I've already bought something?

If you've already made a purchase containing digital products, your Rebellion ID will have been created automatically. Sign in using the email address from your order to access your library.

For detailed instructions, see How to download my digital purchases through Rebellion ID.

Having trouble?

I can't see a product in my library. What should I do?

If you've purchased a digital product but can't see it in your library, contact us with your order number and we'll add it to your account.

When you place an order, renew or sign up for a subscription, you may be redirected to your bank to verify your payment.

For your security and online shopping safety, your bank may give you instructions to verify your purchase. This new experience is only applied to some purchases, payments and subscriptions.

To verify your card payment:

1. Follow the instructions on your bank's website.
2. One way that a bank may ask you to verify is using a unique security code. Check your phone or email inbox to retrieve your code and enter the code as prompted.
3. Alternatively, your bank may ask you to verify the purchase using fingerprint or facial recognition technology, if you already have this in place.

Once complete, you'll be directed back to our Webstore and will get a confirmation that your order went through successfully.

Verification may be required when you use a credit or debit card to complete an order or sign up for a new subscription and may be required if you change your payment method.

To manage your subscriptions, visit https://shop.2000ad.com/account/subscriptions

 

What to do If the verification process fails

If you can't verify your payment at checkout, contact your bank or visit your local branch.
They might be able to explain why your verification failed and you can then try completing the process again.
Should you continue to encounter difficulty please do contact our customer service team who will do their best to assist you.

 

How to make the verification process smoother

To complete verification successfully, please make sure that:

• You are the account holder. The bank will only send a code to the card owner.
  
  
• You enter the code correctly, just as prompted. Look for your code in your text messages and email account, remembering to check your junk folder.
  
  
• Your personal information, including your email address and phone number, is up to date with your bank and you have the latest online banking app downloaded.
  
  
• Your personal information on your account with us is up to date.
  https://shop.2000ad.com/account

Note: If you are having trouble viewing the verification web page, delete your browser's cache and cookies or try a different browser.

 

You can find your Order ID in your order confirmation email, or by logging into your account and going to the order history page from the relevant shop page: 

• 2000 AD: Order History
• Roy of the Rovers: Order History

Apologies if your order has arrived damaged. We are happy to replace any products that arrive in poor condition.

Please email us (shop@2000ad.com) or send us a message via our contact form with your order number and photographs of the damage. We will then organise a replacement or issue a refund.

We aim to replace all damaged products however, in some cases where an item is limited edition, we may not have the stock to do so. In these instances, a full refund will be issued.

If you feel your order has been inadequately packaged, please let us know in your message and supply photographs where relevant.

If you prefer not to pay online, you can pay instead by sending us a cheque along with your name, delivery address, list of items to purchase and email address.

Cheques should be made out to 'Rebellion Publishing' and sent to:

2000 AD

Riverside House

Osney Mead

Oxford

OX1 0ES

 

Once a cheque has been received, we will then send an email or call to confirm payment has been taken.

Please note that we cannot take payment over the telephone.