Subscriptions

*** We are aware that some users are experiencing difficulties in accessing the podcast when the app has been open for an extended period of time. We are currently addressing this issue but in the meantime if you have a subscription and cannot access the podcast please log out of your account, log back in and try again. Should the problem persist please do contact customer support and we'll happily assist ***

Existing Print and Digital subscribers can access the new Future Shock Premium Podcasts from within the 2000 AD app, available for iOS and Android.

 

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Download the app

Get the app from Apple's App Store or the Google Play Store.

 

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Sign in with your Rebellion ID

1. Go to the Account tab    and select Sign in / Register.
   
   
   
   
2. Enter the email and password for the account associated with your subscription on shop.2000ad.com.
   
   

 

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Play a Premium Podcast

1. From the Home tab   scroll down to the Future Shock Podcast.
   
   
   
   
   
   
   
2. Select an episode and tap Play Episode. If you are prompted to subscribe, check that you have an active subscription via the 2000 AD webshop here or try the instructions here if a valid subscription isn't showing up in the app.
   
   

 

 

If your subscription isn't showing up on the app, please follow these steps:

1. Sign out of your account through the 'Account' tab
2. Close the app
3. Open the app and log in again

If this does not solve the problem, please try using the 'Restore Purchases' function under the Account tab. For details on how to find this, please see the short tutorials below.

 

 

 

 

If your subscription is still not registering, please contact us by email at:

 2000ad.iosappsupport@rebellion.co.uk (Apple/iOS) or 2000ad.androidappsupport@rebellion.co.uk (Google/Android)

These details can also be found in the 'Help' tab of the app. Please remember to include which operating system you are using, the model name of your device and screenshots of the payment receipts for your subscription. 

 

Examples of payment receipts

 

Apple receipt:

 

Google Play receipt:

 

 

Webshop receipt:

All of the above are examples of subscription receipts. Customer receipts will vary according to product purchased and personal information.